Associate Content Quality Coordinator

Job Title: Associate Content Quality Coordinator

Location: Remote

About This Role:

The Linear Schedule Team plays a critical role in uncovering, escalating, and resolving data anomalies as well as refining our processes to improve Comscore TV data quality.  The team is responsible for ensuring that content is accurate and attributed to the correct ratings, with an emphasis on reviewing the data received directly from clients who use Comscore TV products.

What You'll Do:

• Document receipt of incoming schedule data files, archives files and maintains digital filing system

• Collect, analyze, validate and reconcile time-sensitive client provided schedule data to ensure accuracy before data finalization

• QC data to ensure that TV schedules, titles and metadata are complete and correct in product reports

• Use web-based tools to identify discrepancies, document findings and update reports accordingly so that accurate data is supplied to end-users.

• Perform research to ensure data and metadata accuracy

• Monitor reports to ensure that schedule and content changes are appropriately reflected in the data exported to Third Party Processors and Comscore TV products

• Collaborate with IT, Product, Account Management and Client Services to investigate discrepancies and ensure consistency and accuracy of report content

• Escalate data issues to appropriate development teams using JIRA and assist with investigating and validating problem resolution

• Communicate directly with clients to resolve data discrepancies and answer client questions

• Works closely and communicates with teammates to ensure all assigned work is completed in a timely manner; occasionally work under tight deadlines

• Ensure data integrity by holding yourself and clients accountable for following the Comscore Titling Rules and procedures

• Develop knowledge of the Comscore data maintenance and monitoring tools along with client facing products the team supports

What You'll Need:

• High School Diploma Required

• Associate’s or Bachelor’s degree preferred

• 1 + years’ experience in an analytical, research and problem-solving capacity

• Ability to independently gather, compile and analyze data

• Working knowledge of Microsoft Office Suite

• Ability to manage multiple tasks and deadlines in a fast-paced work environment

• Demonstrated experience providing outstanding attention to detail

• Ability to communicate effectively across multiple organizations and teams

• Knowledge and interest in the television and home entertainment industry is a plus

• Salary: $17.25/hr

About Comscore

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.

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Associate Content Quality Coordinator
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