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Announces New “Visits” Metric for Measuring User Engagement
Google Sites, Microsoft Sites and Bebo.com Represent the Most-Engaging Sites to U.K. Web Users as Measured by Average Visits per Visitor in a Month
London, UK, March 22, 2007 – Comscore, a leader in measuring the digital age, today revealed the top U.K. Internet properties and the top gaining properties during February, based on data collected through its Comscore World Metrix audience ratings service. The Company also introduced a new suite of metrics based on site “visits.” A “visit” is a frequency measure and indicator of user engagement defined as an individual’s set of interactions with a specific Web site. In counting visits, if an individual does not interact with the site for at least a 30-minute period, that visit will be defined as having been concluded and a new visit will be counted when the individual next accesses the site. Included among the new suite of metrics are total visits, average minutes per visit, average visits per visitor, and average visits per usage day.
“With the increased usage of technologies like AJAX, the value of page views as an engagement metric is declining,” said Bob Ivins, managing director of Comscore Europe. “In an attempt to keep pace with technology and provide our clients with the most relevant Web usage statistics, we are introducing a suite of metrics based on visits.”
“Visits” an Effective Gauge of Frequency
While each of the “visits” metrics offers a different measure of frequency, the “average visits per visitor” is the most illustrative of return visits per individual during the course of a month. Used in concert with the “unique visitors” metric, this measure can help give a more comprehensive view of a site’s performance.
In February, the top two sites in the U.K. in terms of unique visitors (Google Sites and Microsoft Sites, respectively) happened to also be the top two sites measured by average visits per visitor. Despite the congruence of the top two rankings, there were also some surprising differences between the lists. This was illustrated, in particular, by sites like Bebo.com, which ranked as the third-most engaging property (as measured by average visits per visitor) but as the 15th most-visited property; as well as Tiscali Sites, which was the 65th most-visited property in February but the seventh-most engaging property.
TABLE 1
Top 10 Properties by Unique Visitors (000) *U.K. Unique Visitors, Age 15+February 2007Total U.K. – Home and Work Locations**Source: Comscore World Metrix
Rank
Property
Unique Visitors
(000)
Total Internet Users
30,016
1
Google Sites
26,441
2
Microsoft Sites
25,999
3
eBay
21,667
4
Yahoo! Sites
20,396
5
BBC Sites
17,910
6
Time Warner Network
13,924
7
Amazon Sites
13,826
8
Ask Network
13,390
9
Fox Interactive Media
11,555
10
Wikipedia Sites
11,218
* Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs.** Ranking based on the top 100 U.K. properties in February 2007.
TABLE 2
Top 10 Properties by Average Visits per Visitor*U.K. Unique Visitors, Age 15+February 2007Total U.K. – Home and Work Locations**Source: Comscore World Metrix
Average Visits/Visitor
Total Internet Visits
70.6
33.2
31.9
BEBO.COM
17.0
16.4
12.9
12.4
Tiscali Sites
11.7
10.6
9.4
Virgin Group
8.
* Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs.**Ranking based on the top 100 U.K. properties in February 2007.
Other notable findings in the February data (as illustrated in Tables 3 and 4) include:
TABLE 3
Top 20 Online Properties by Unique Visitors (000)U.K. Unique Visitors, Age 15+February 2007 Total U.K. – Home and Work Locations*Source: Comscore World Metrix
Jan.-07 (000)
Feb.-07
Percentage Change
Total U.K. Internet Audience, Age 15+
30,072
0%
26,236
1%
25,868
21,251
2%
20,220
17,554
14,282
-3%
13,645
12,848
4%
11,150
10,654
5%
6,167
10,730
74%
Apple Computer, Inc.
9,477
9,450
DMGT
9,383
9,330
-1%
CNET Networks
8,776
8,998
3%
6,525
7,153
10%
British Sky Broadcasting (BSkyB)
6,951
7,135
France Telecom
7,478
7,122
-5%
Home Retail Group
7,827
6,986
-11%
MULTIMAP.COM
6,917
6,799
-2%
New York Times Digital
6,861
6,616
-4
* Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs.
TABLE 4
Top 20 Gaining Properties Ranked by Percentage Change*U.K. Unique Visitors, Age 15+February vs. January 2007Total U.K. – Home and Work Locations**Source: Comscore World Metrix
Jan.-07
American Greetings Property
2,170
2,817
30%
NEXT Group
3,311
4,168
26%
Six Apart Sites
2,388
2,653
11%
NATIONALLOTTERY.CO.UK
3,583
3,967
Photobucket.com LLC
2,078
2,287
British Midland
2,315
2,545
Ticketmaster
2,525
2,710
7%
LIMEWIRE.COM
2,797
2,997
UK.COM
4,915
5,247
HMV
2,456
2,610
6%
Trader Media Group
4,426
4,703
Marks & Spencer
2,296
2,439
Real.com Network
3,922
4,153
Bolt Media
4,646
4,910
ARTISTdirect Network
4,272
4,512
Adobe Sites
5,756
6,079
Terra Networks
4,745
5,000
*Ranking based on the top 100 U.K. properties in February 2007.** Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs.
About Comscore World Metrix
Comscore World Metrix is the first service to continuously measure and report online behaviour on a world-wide basis, providing visitation metrics and demographic characteristics for Web site audiences around the world. With active representation of countries that comprise the vast majority of the global Internet population, World Metrix provides its clients with worldwide Internet population estimates and harmonized online performance metrics based on a consistent methodology across all countries. More than 100 clients subscribe to Comscore’s World Metrix service, including 8 of the top 10 interactive advertising agencies.
About Comscore Comscore, Inc. is a global leader in measuring the digital age. This capability is based on a massive, global cross-section of more than 2 million consumers who have given Comscore permission to confidentially capture their browsing and transaction behaviour, including online and offline purchasing. Comscore panellists also participate in survey research that captures and integrates their attitudes and intentions. Through its proprietary technology, Comscore measures what matters across a broad spectrum of behaviour and attitudes. Comscore consultants apply this deep knowledge of customers and competitors to help clients design powerful marketing strategies and tactics that deliver superior ROI. Comscore services are used by global leaders such as AOL, Microsoft, Yahoo!, Verizon, Best Buy, The Newspaper Association of America, Tribune Interactive, ESPN, Fox Sports, Nestlé, MBNA, Universal McCann, the United States Postal Service, Merck and Expedia. For more information, please visit www.comscore.com.
PressBill DaddiDaddi Brand Communications646-370-1341press@comscore.com