Online Shopping Activity in France up 45%
Leading UK Multi-Channel Retailers Enjoy 30-50% Increase in Visits in November
LONDON, U.K., DECEMBER 18, 2007 – Comscore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released its third study of the online shopping activity of U.K., French and German consumers this Christmas season. This study tracks the number of visits to online retail sites each week since the start of the season on October 29, as well as the fastest growing online retail properties in November, using data collected from the Comscore World Metrix audience measurement service.
Busiest Week of Online Christmas Shopping Season to Date
In the first week of December, French cyber shopping activity was up 45 percent versus the eight week pre season base period (Sep 3 – Oct 28), reaching its highest point of the season. In the U.K., cyber shopping visits were up 38 percent compared to the base, following steady growth throughout November. German cyber shopping is beginning to gain momentum after a slow start. Retail site visits for the first week of December by Germans were up eight percent compared to the base period – its highest point this Christmas shopping season.
Bob Ivins, EVP of European Markets at Comscore, commented: “The first week of December has traditionally been a busy week for European Christmas shopping and this year is no exception. While the season has been developing well in the U.K. and France, the reported lack of consumer confidence in Germany has caused cyber shoppers in that country to get off to a slow start this year. Specifically, a relatively steady November in the context of more widespread economic uncertainty was followed by an eight percent cyber shopping increase in the first week of December, and we should now see online shopping activity in Germany increase further in the last two weeks leading up to Christmas.”
Christmas Online Shopping Index*Visits to Online Retail Sites Excluding Auction SitesU.K., France, & Germany**Source: Comscore World Metrix, 2007
Time Period
U.K.
France
Germany
Base Period Index (Sep 3 – Oct 28)***
100
Week 1 (Oct 29 - Nov 4)
112
115
102
Week 2 (Nov 5 - Nov 11)
124
138
105
Week 3 (Nov 12 - Nov 18)
125
127
99
Week 4 (Nov 19 - Nov 25)
123
121
97
Week 5 (Nov 26 - Dec 2)
134
Week 6 (Dec 3 – Dec 9)
145
108
*Point index represents the percentage change in the number of visits to online retail sites compared to the pre-Christmas season base period average**Total U.K.., French & German Internet Audiences, Age 15+, Home & Work Locations. Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs***Defined as the average weekly visits to online retail sites excluding auction sites for the eight week period Sep 3 – Oct 28
Fastest Growing Online Retailers in the U.K. for November
The largest increases in online retail traffic were seen at two toys and games sites. Multi-channel computer gaming specialist Game.co.uk was the fastest growing retail property, up 52 percent to 3.5 million unique visitors. It was joined by Toysrus Sites, a multi-channel toy retailer selling computer games and consoles as well as more traditional toys, which grew 47 percent to 3.4 million.
John Lewis Partnership was the third fastest growing retail property in the U.K. in November, up 39 percent to 3.4 million unique visitors. Growth was largely driven by its flagship department store, JohnLewis.com, but boosted further by increased traffic to its supermarket chain, Waitrose, which is a popular destination for Christmas goods amongst U.K. consumers. The top five was rounded out by two popular high-street brands, Woolworths Group plc, which was up 37 percent to just under four million unique visitors, and Boots Plc, up 31 percent to 3.7.
Top 5 U.K. Fastest Growing Retail PropertiesRanked by Percentage Change in U.K. Unique Visitors*November 2007 vs. October 2007Total U.K., Age 15+ - Home and Work Locations**Source: Comscore World Metrix
Property
Total Unique Visitors (000)
Oct 07
Nov 07
% Change
Game.co.uk
2,336
3,544
52%
Toysrus Sites
2,295
3,363
47%
John Lewis Partnership
2,420
3,365
39%
Woolworths Group Plc
2,911
3,999
37%
Boots Plc
2,565
3,369
31%
*Ranking based on the Top 100 U.K. Properties for November** Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs
Fastest Growing Online Retailers in France for November
In France, the fastest growing retail property was Arcandor AG, up 42 percent to 2.4 million unique visitors. Growth was driven by increased traffic to pure play online clothing specialist, Quelle.fr. It was joined by another online pure play retailer, Amazon Sites, which was the largest of the five fastest growing retail properties. The property grew 16 percent in November to 6.1 million unique visitors.
Following these properties, the biggest increases in online retail traffic were seen in the electronic goods sector. Sony Online was the second fastest growing retail property in November, up 40 percent to 1.8 million unique visitors. Groupe Casino’s twelve percent growth to 5.2 million unique visitors was largely driven by increased traffic to CDiscount.com, an online pure play retailer specializing in entertainment products such as DVDs, CDs and gaming consoles. Apple Inc., another online pure play retailer, was also up eleven percent to 4.8 million unique visitors.
Top 5 French Fastest Growing Retail PropertiesRanked by Percentage Change in French Unique Visitors*November 2007 vs. October 2007Total France, Age 15+ - Home and Work Locations**Source: Comscore World Metrix
Arcandor AG
1,696
2,414
42%
Sony Online
1,312
1,832
40%
Amazon Sites
5,213
6,067
16%
Groupe Casino
4,599
5,171
12%
Apple Inc.
4,338
4,830
11%
*Ranking based on the Top 100 French properties for November** Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs
Fastest Growing Online Retailers in Germany for November
German online retailers saw modest growth in a variety of sectors in November. Arcandor AG, owner of multi-channel catalogue specialist Karstadt.de, was the fastest growing property, up 19 percent to 13.7 million unique visitors. Tengelmann was up 13 percent to 2 million unique visitors, driven largely by increased traffic to another multi-channel catalogue specialist site Plus.de. Price comparison property, Ciao Sites, grew 12 percent to reach 5.9 million unique visitors.
As was the case in the U.K. and France, electronic goods retailers also enjoyed increased online traffic in November. Sony Online grew 12 percent to 2 million unique visitors while METRO Group, owner of MedaiMarkt.de, an online pure play retailer specializing in entertainment products such as DVDs, CDs and gaming consoles, also grew 12 percent to 3.4 million.
Top 5 German Fastest Growing Retail PropertiesRanked by Percentage Change in German Unique Visitors*November 2007 vs. October 2007Total Germany, Age 15+ - Home and Work Locations**Source: Comscore World Metrix
11,493
13,716
19%
Tengelmann (supermarket)
1,806
2,046
13%
1,817
2,041
Ciao Sites
5,246
5,891
METRO Group
3,053
3,423
*Ranking based on the Top 100 properties in Germany for November** Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs
About Comscore
Comscore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world. This capability is based on a massive, global cross-section of more than 2 million consumers who have given Comscore permission to confidentially capture their browsing and transaction behavior, including online and offline purchasing. Comscore panelists also participate in survey research that captures and integrates their attitudes and intentions. Through its proprietary technology, Comscore measures what matters across a broad spectrum of behavior and attitudes. Comscore analysts apply this deep knowledge of customers and competitors to help clients design powerful marketing strategies and tactics that deliver superior ROI. Comscore services are used by more than 800 clients, including global leaders such as AOL, Microsoft, Yahoo!, BBC, Carat, Cyworld, Deutsche Bank, France Telecom, Best Buy, The Newspaper Association of America, Financial Times, ESPN, Fox Sports, Nestlé, Starcom, Universal McCann, the United States Postal Service, Verizon, ViaMichelin, Merck and Expedia. For more information, please visit www.comscore.com
Ayaan MohamudComscore, Inc.+ 44 (0) 207-099-1775worldpress@comscore.com